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How to Turn Off Cached Exchange Mode in Outlook
  1. In Outlook select "File" in the top menu bar.
  2. Select "Account Settings" drop-down menu, then select Account Settings.

 

  1. In the Account Settings pop-up window; select your email account, then click "Change".

 

  1. Under Offline Settings, If the "Use Cached Exchange Mode to download email to an Outlook data file" check box is checked…. Uncheck it, then click Next.

 

  1. Click Done. Close the Account Settings window and restart Outlook.

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